Validate Your Product Concept with User Feedback
Maximizing Feedback from User Research - Understanding the Best Methods for Each Stage of Product Development.
Maximizing Feedback from User Research - Understanding the Best Methods for Each Stage of Product Development.
Work with experienced specialists
We'll guide you in crafting a research strategy, pinpoint the key areas to focus on, and recommend the most effective tools and techniques for conducting user research.
Get the right group of participants for your user testing by targeting those who closely match your desired user demographic. Securing the appropriate participants is critical to the accuracy of your results.
Evaluate your product from the user's perspective, both on location or remotely, with a range of research tools and methods. Opt for remote testing for cost-effectiveness and ease of data collection and analysis, while still gaining valuable insights into various aspects of your product.
Finally, we will work with you to create a comprehensive report and analyze the data collected from the tests to help you make informed decisions and plan the next steps in product development.
How and what to test
Problem Discovery takes place to gain a comprehensive understanding of the target audience and their needs in the early research process. Persona interviews are a key component in ensuring the product idea and solution align with the actual needs of the target users. Through the creation of buyer personas, potential customers who are interested in the product can be identified and targeted.
Persona interviews are conducted to ensure that the idea for the product and the problems it solves is true to target users real needs.
Buyer persona will help you identify the buyer persona potentially interested in the product you offer.
Attitudinal user testing is centered on the users' attitudes and narratives regarding the product. It provides insights into how participants perceive and comprehend the product and its intended use.
Card sorting - involves having participants organize information into groups and assign labels to them. This method is valuable in gauging users' comprehension of content on the app/website and determining its logical structure.
Short-term memory tests of quick exposure - participants are briefly presented with the prototype and then questioned about it. This type of user testing assesses users' reactions to the design and specific UX/UI choices.
Behavioural user testing provides insight into how users actually interact with the product, rather than just what they say. The information collected is particularly useful for UX/UI design.
In moderated testing, a trained facilitator guides the participant through the testing process by asking targeted questions and demonstrating the use of the product. This approach ensures a comprehensive examination of all aspects of the product.
In unmoderated testing, the user is given the opportunity to interact with the prototype independently and their actions and decisions are recorded and analyzed. This type of testing provides a true representation of the user's actual experience with the product.
Quality vs Quantity
When:
Premise:
Outcome:
When:
At the outset of the research endeavor.
Premise:
The problem is not widely recognized.
Outcome:
A summary of users' thoughts and opinions.
When:
Later stages of development.
Premise:
The issue is well-established and the hypothesis is clear.
Outcome:
Data for further investigation